Privacy Policy

Effective Date: 27 February 2026
Company: Heat Scale AI
Contact: [email protected]

1. Acceptance of Terms

By accessing or using the website, services, software, or products provided by Heat Scale AI, you agree to be bound by these Terms of Service. If you do not agree, you must not use our services.

These Terms apply to all visitors, users, and customers.

2. Services Provided

Heat Scale AI provides AI automation solutions, including but not limited to messaging systems, voice automation, email automation, lead management systems, and related digital services.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Accounts & Responsibilities

If you create an account with us, you agree to:

Provide accurate and complete information

Maintain the confidentiality of your login credentials

Accept responsibility for all activities under your account

Notify us immediately of any unauthorized access

You must not use our services for unlawful, fraudulent, or abusive purposes.

4. Payments & Billing

If services are offered on a paid basis:

Fees must be paid in accordance with the agreed pricing terms

Payments may be processed through third-party payment providers

Late or failed payments may result in suspension or termination of services

All fees are non-refundable unless otherwise stated in writing

Heat Scale AI reserves the right to modify pricing with reasonable notice.

5. Intellectual Property

All content, software, systems, branding, and materials provided by Heat Scale AI are the intellectual property of Heat Scale AI unless otherwise stated.

You may not:

Copy, reproduce, distribute, or resell our systems

Reverse engineer or attempt to extract source code

Use our intellectual property without written permission

Clients retain ownership of their own business data and materials.

6. Limitation of Liability

To the maximum extent permitted by law:

Heat Scale AI shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities arising from the use or inability to use our services.

Services are provided on an “as is” and “as available” basis without warranties of any kind.

7. Indemnification

You agree to indemnify and hold harmless Heat Scale AI from any claims, damages, liabilities, costs, or expenses arising from:

Your misuse of the services

Your violation of these Terms

Your infringement of third-party rights

8. Termination

We reserve the right to suspend or terminate your access if:

You violate these Terms

Payments are not made

We reasonably suspect misuse of the system

Upon termination, your access to services will cease immediately.

9. Governing Law & Dispute Resolution

These Terms shall be governed by the applicable laws of the United Kingdom.

Any disputes arising from these Terms shall first be resolved through good faith negotiation. If unresolved, disputes may be submitted to the appropriate courts within the applicable jurisdiction.

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.