Privacy Policy

Effective Date: 27 February 2026
Company: Heat Scale AI
Contact: [email protected]

Heat Scale AI is committed to protecting your privacy and handling your data transparently and securely.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Business information

Billing details

Technical Information

IP address

Browser type

Device information

Usage data

Log files

Communication Data

Messages sent via our systems

Customer support communications

2. How We Use Your Information

We use your data to:

Provide and maintain our services

Process payments

Communicate with you

Improve our systems and performance

Comply with legal obligations

Prevent fraud and misuse

We do not sell your personal data.

3. Legal Basis for Processing

Where applicable under data protection laws, we process personal data based on:

Contractual necessity

Legitimate business interests

Legal compliance

User consent

4. Data Storage & Security

We implement reasonable technical and organizational security measures to protect your data.

Data may be stored on secure servers operated by trusted third-party providers.

While we take appropriate safeguards, no system can guarantee absolute security.

5. Data Sharing

We may share data with:

Payment processors

Cloud service providers

Technology partners

Legal authorities when required

All third-party providers are required to maintain appropriate data protection standards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Analyze traffic and usage

Personalize user experience

You can control or disable cookies through your browser settings.

7. Data Retention

We retain personal data only as long as necessary to:

Fulfill service obligations

Comply with legal requirements

Resolve disputes

After this period, data is securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data

Request correction

Request deletion

Restrict processing

Object to processing

Request data portability

Withdraw consent

To exercise your rights, contact:
[email protected]

9. International Data Transfers

If data is transferred outside your jurisdiction, we take appropriate safeguards to ensure compliance with applicable data protection laws.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of our services indicates acceptance of the updated policy.